FAQ
1. What is Vorapro?
Vorapro is an online store that offers carefully selected products designed to make everyday life easier and more enjoyable. We focus on quality, practicality, and value.
2. Where do you ship from?
Our products are shipped directly from our trusted suppliers and fulfillment partners. This allows us to offer a wide range of products at competitive prices.
3. How long does shipping take?
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Processing time: 1–3 business days
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Delivery time: 7–14 business days (may vary by location)
Once your order is shipped, you will receive a tracking number via email.
4. Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping availability and delivery times may vary depending on your location.
5. How can I track my order?
After your order is shipped, we’ll send you a tracking number. You can use it on our Track Order page or the courier’s website to follow your delivery.
6. What payment methods do you accept?
We accept secure payments through:
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Credit/Debit Cards
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Bank Transfers (where available)
All payments are processed securely.
7. Can I cancel or change my order?
If your order has not yet been processed, please contact us as soon as possible. Once an order is shipped, it cannot be changed or canceled.
8. What is your return and refund policy?
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll review the issue and offer a replacement or refund according to our Return & Refund Policy.
9. Do you keep products in stock?
We operate on an order-on-demand model. This means products are sourced after an order is placed to ensure availability and quality.